Hostroute Help & Support
Our top priority is customer support. We're here 365 days a year, 7 days a week, and you can reach us by email and phone.
Getting support
Looking for support? Having technical difficulties? Try our easy-to-use FAQs, or if you don't find your answer there you can open a support ticket using our help desk online support function. The help desk is available 24/7/365, and we guarantee a real response from a real person on our in-house team that day.
Open a Ticket or Send us an Email
Open a Support Ticket using our help desk online support function. The help desk is available 24/7/365, and we guarantee a real response from a real person on our in-house team that day. If you don't have an account yet, just email support@hostroute.com.
Give us a quick call at +44 (0) 20 3137 7651
Representatives are available to answer your call without having to navigate your way through voice commands, touch prompts, or any other non-sense. Don't worry — we don't bite. We're happy to help with any questions you may have, regardless of whether or not you are already a customer.