Hostroute Help & Support

Our top priority is customer support. We're here 365 days a year, 7 days a week, and you can reach us by email and phone.

To report abuse please use the methods below. We guarantee investigation of abuse requests within 24 hours.

Getting support

Looking for support? Having technical difficulties? Try our easy-to-use FAQs, or if you don't find your answer there you can open a support ticket using our help desk online support function. The help desk is available 24/7/365, and we guarantee a real response from a real person on our in-house team that day.

Give us a quick call at +44 (0) 20 3137 7651

Representatives are available to answer your call without having to navigate your way through voice commands, touch prompts, or any other non-sense. Don't worry — we don't bite. We're happy to help with any questions you may have, regardless of whether or not you are already a customer.